I was watching different RAID videos and I saw this bizarre / amusing comment under a RAID video of Darth.
The player posted his story of being addicted and not able to quit so he was very happy when he got banned and sent a thank you to Plarium support. Following this he was unbanned...
The 2nd commenter explains his opinion that this is because they want to squeeze the last penny out of the player.
Some thoughts to add: I believe most people don't want to waste time with 3rd party programs and don't want to cheat - it is Plarium who has created all the frustrations and has not presented solutions to their created problems. If they would solve the problems I believe people would not be interested at all to go to any 3rd party solution.